SAPPHIRE '09: Keynote addresses by several SAP executives reflect the company's desire to quickly deliver business value for companies during the downturn.
Daily News,
Posted 14 May 2009
Address the mess to improve your appearance in customers' eyes.
Viewpoints,
Posted 13 May 2009
Analyzing the gap between what executives promise and what their companies deliver.
Viewpoints,
Posted 11 May 2009
Is MetraTech's latest solution agile enough to tackle the recession and greenfield opportunities?
Daily News,
Posted 08 May 2009
New features in the company's Marketing View product focus on demand generation and connecting campaigns to leads.
Daily News,
Posted 08 May 2009
The latest edition of E-Business Suite offers a medley of enhanced capabilities, from compensation incentives to supply chain management. Also, Oracle waives first-year Extended Support costs for some customers.
Daily News,
Posted 04 May 2009
A financial-trading facility gets a new recording system in less than two weeks—and saves $292,000.
REAL ROI,
Posted 01 May 2009
Intuit QuickBase helps TomTom navigate reseller deals.
REAL ROI,
Posted 01 May 2009
Why mobile shopping—"m-commerce"—is finally getting a move on.
Insight,
Posted 01 May 2009
Automating and optimizing work processes will boost the market for the foreseeable future.
Insight,
Posted 01 May 2009
Speech-enabled interactive voice response systems now involve other customer channels.
Re:Tooling,
Posted 01 May 2009
Helping contact center managers achieve four primary goals.
Scouting Report,
Posted 01 May 2009
In a tight economy, companies try to cut operating expenses wherever they can.
Customer Centricity,
Posted 01 May 2009
Stress levels brought about by the economy are making people more combative in their everyday lives.
Front Office,
Posted 01 May 2009
The company's latest release represents "a major step" forward for its contact center solutions, according to an industry pundit.
Daily News,
Posted 29 Apr 2009
With the release of Centricity 9.7, Envision Telephony extends tagging capabilities to all its customers.
Daily News,
Posted 24 Apr 2009
"What marketing really needs to be doing is driving business," says a CMO Council executive.
Daily News,
Posted 14 Apr 2009
The deal -- valued at $20 million -- looks to help Consona extend its reach into target markets.
Daily News,
Posted 10 Apr 2009
In the Age of the Customer, customers demand attention.
Viewpoints,
Posted 08 Apr 2009
|