| Articles: Technology |
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Despite record-low interest rates, more than one quarter of CEOs listed "limited access to capital" as a threat to technology growth.
Daily News,
Posted 27 Apr 2004
We embarked on a mission to find outstanding examples of recent CRM results in the midmarket.
Magazine Features,
Posted 01 Apr 2004
With the high cost of dirty data becoming increasingly apparent, companies are turning to outsourced data specialists.
Insight,
Posted 01 Apr 2004
The core problem is poor lifecycle management of customer reference data.
Experts on Call,
Posted 15 Mar 2004
Audentify and Stevens Communications have partnered to improve contact center performance for customers; AMR Research has cited Salesforce.com as the "clear leader in the subscription-based CRM space today and is increasing industry penetration and deal size"; and more.
Daily News,
Posted 12 Mar 2004
Insight,
Posted 01 Mar 2004
The Service Leaders were selected based on a combination of weighted criteria, including revenue and revenue growth (last four complete quarters ended September 30, 2003), market share, customer wins, and reputation for customer satisfaction.
Magazine Features,
Posted 01 Mar 2004
The Service Leaders were selected based on a combination of weighted criteria, including revenue and revenue growth (last four complete quarters ended September 30, 2003), market share, customer wins, and reputation for customer satisfaction.
Magazine Features,
Posted 01 Mar 2004
Outsourcing solutions are evolving toward integrated business and technology solutions; competitive differentiation will center on vertical expertise and alignment.
Daily News,
Posted 19 Jan 2004
Insight,
Posted 01 Oct 2003
The best risk mitigation for a prospect is a satisfied customer.
Viewpoints,
Posted 22 Sep 2003
Dr. Michael Treacy, chief strategist and cofounder of GEN3 Partners, advised attendees to beware of the "twin diseases of IT," which he identified as the enterprise disease and the process disease.
Daily News,
Posted 28 Aug 2003
The promise of CRM is being realized, but not all companies see technology as an integral part of their sales excellence plans.
Straight Talk,
Posted 27 Aug 2003
PeopleSoft's WPS is designed to help customers tie together all the elements of organizational development; Sane Solutions, developers of NetTracker, and Best Software announced Tuesday that Sane has joined the SalesLogix Technology Partner program; and ChoiceStream has launched the MyBestBets Personalization Platform.
Daily News,
Posted 20 Aug 2003
According to a weekly poll drawn from a 20,000-member Gartner panel, U.S. businesses spent below their budgeted levels, recording a score of 95.1 on the GTDI for July.
Daily News,
Posted 19 Aug 2003
The most immediate solution that needs to be put in place to safeguard against a repeat of these events is more active alerting systems.
Daily News,
Posted 18 Aug 2003
Eighteen months ago HP set a goal to simplify the digital experience for customers: For example, what began as a 57-step process to take and print a digital photo has been reduced to three steps.
Daily News,
Posted 12 Aug 2003
PeopleSoft has completed its acquisition of J.D. Edwards; Green Beacon Solutions announced that it has entered into a marketing partnership with Narragansett Technologies; SAP AG reported a slip in sales for the quarter ended June 30; and Salesforce.com has added Peter Gassner to the company's executive team as general manager and senior vice president for sforce.
Daily News,
Posted 18 Jul 2003
Hot Prospects,
Posted 01 Jul 2003
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