Acumen's customized CRM application manages partner organizations and provides extensive reports
REAL ROI,
Posted 24 Jun 2011
Groupon and others put group buying discounts on the menu
Magazine Features,
Posted 24 Jun 2011
Magazine Features,
Posted 24 Jun 2011
Shopping trend empowers consumers and challenges business strategies
Magazine Features,
Posted 24 Jun 2011
Companies seeking suppliers have plenty from which to choose, but the market is turbulent
Magazine Features,
Posted 24 Jun 2011
Fierce battle centers on retail players and favors those who adapt best to new market dynamics
Magazine Features,
Posted 24 Jun 2011
Mass-messaging systems help keep constituents informed
Insight,
Posted 24 Jun 2011
Half of Americans use their mobile devices to make purchases, study shows
Insight,
Posted 24 Jun 2011
Gartner forecasts that social and mobile approaches will influence at least 80 percent of consumers' discretionary spending by 2015
Insight,
Posted 24 Jun 2011
Many firms use analytics data inconsistently and rely on personal experiences when engaging customers
Insight,
Posted 24 Jun 2011
Courting kids in the experience economy
Pint of View,
Posted 24 Jun 2011
It's not the medium but, rather, how you use it to engage customers that counts
Connect,
Posted 24 Jun 2011
Mix skilled workers, listening platform, and measurable objectives
The Tipping Point,
Posted 24 Jun 2011
Providing an extraordinary experience should never compromise the basics
Customer Centricity,
Posted 23 Jun 2011
The need to reduce travel spurs front-office solutions
Reality Check,
Posted 23 Jun 2011
Suite integrates the Web, social, and mobile capabilities.
Daily News,
Posted 14 Jun 2011
Growth is sparked by the iPad's popularity among businesses and the ability to send actionable insights to sales reps
Reality Check,
Posted 01 Jun 2011
Front Office,
Posted 18 May 2011
The San Francisco company partners with eWordofMouth to generate a 99 percent increase in Facebook "likes"
REAL ROI,
Posted 18 May 2011
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