| Articles: Technology |
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The rewards are worth reaping.
Viewpoints,
Posted 28 Mar 2008
With yet another Web-based application -- Zoho Invoice -- the Zoho Suite extends its sweet offerings.
CRM Featured Articles,
Posted 28 Mar 2008
Out of a 12-company scrum assigned to the top quadrant, EDS leads the pack.
CRM Featured Articles,
Posted 26 Mar 2008
VoiceCon 2008: Unified communications starts to expand its footprint -- by helping companies reduce their carbon footprint; IBM unveils a billion-dollar commitment to UC.
CRM Featured Articles,
Posted 21 Mar 2008
VoiceCon 2008: In a pair of keynotes at this year's conference, Avaya and Microsoft executives lay out the future of unified communications.
CRM Featured Articles,
Posted 18 Mar 2008
A report from the CMO Council reveals that personalization is a marketing force that isn't being fully utilized -- yet.
CRM Featured Articles,
Posted 12 Mar 2008
In addition to a long-rumored change in naming conventions, the software giant's Release 15 weaves social networking into on-demand CRM; also, a new Mobile Sales Assistant is unveiled.
CRM Featured Articles,
Posted 11 Mar 2008
DMA B-to-B Marketing '08: The chance to get face time with the CIO is rare -- and even more difficult to sustain.
CRM Featured Articles,
Posted 10 Mar 2008
With Salesforce.com's announcement of an iPhone-specific application, will Apple finally tackle the corporate world?
CRM Featured Articles,
Posted 07 Mar 2008
AIIM '08: Analytical findings reveal certain trends when mapping out Web content management (WCM).
CRM Featured Articles,
Posted 07 Mar 2008
Gartner Wireless '08: By heeding lessons learned, companies can help ensure they get the maximum benefit from mobile CRM deployments.
CRM Featured Articles,
Posted 06 Mar 2008
AIIM '08: With enterprise content management on the rise, users demand to have what's easy.
CRM Featured Articles,
Posted 05 Mar 2008
Meeting customers where they want.
Viewpoints,
Posted 04 Mar 2008
Gartner Wireless '08: As the mobile workforce continues to evolve, "portable personality solutions" will be all the rage, says one Gartner analyst.
CRM Featured Articles,
Posted 04 Mar 2008
New technologies make searching for internal documents as easy as surfing the Web. What's that got to do with CRM?
Magazine Features,
Posted 01 Mar 2008
They're set in their ways, stubbornly independent, and resistant to change. But your staff doesn't have to be your toughest sale.
Magazine Features,
Posted 01 Mar 2008
The word is everywhere now: social networks, social frameworks, social platforms.
Connect,
Posted 01 Mar 2008
Canadian public broadcaster uses InfoStreet StreetSmart to better plan media productions--and to finally put an end to a clunky email system.
Secret of My Success,
Posted 01 Mar 2008
A new category covers multiple channels of customer support: email, instant messaging, click-to-call, click-to-chat, online forums, etc.; RightNow Technologies is the inaugural winner.
Magazine Features,
Posted 01 Mar 2008
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