With Pie's TotalTechHero, service providers can troubleshoot and fix networking and device issues with the customer via the cloud.
CRM Featured News,
Posted 14 Feb 2014
Emailed quotes take the burden off resellers to renew service contracts.
REAL ROI,
Posted 01 Jan 2014
The platform reinvents the traditional social media command center.
CRM Featured News,
Posted 18 Sep 2013
Give your content global relevancy with machine translation.
Viewpoints,
Posted 19 Jul 2013
Companies bring an emerging science to the art of marketing.
Magazine Features,
Posted 01 Jul 2013
Here's what you need to know about the new Internet landscape.
Insight,
Posted 01 Apr 2013
New app allows gaming providers to hit players with in-app marketing messaging.
CRM Featured News,
Posted 12 Feb 2013
A study finds successful firms involved customers in the new product development process.
CRM Featured News,
Posted 14 Dec 2012
A media and research company revamps its Web sites with help from Limelight Networks.
REAL ROI,
Posted 01 Dec 2012
Technology vendors tap into social media and online communities to let customers serve one another.
Insight,
Posted 25 Sep 2012
"Superstacks" business model is key in combating low customer engagement.
Viewpoints,
Posted 14 Sep 2012
Competing in the high-tech market means being able to give customers everything they need.
Viewpoints,
Posted 17 Aug 2012
The SaaS-based offering for tech support combines self-service capabilities with agent-assisted interactions.
CRM Featured News,
Posted 10 Jul 2012
Concentric will add LiveOps Platform and applications to its product offering.
CRM Featured News,
Posted 21 Jun 2012
Expanded Customer Experience Solutions portfolio designed to help communications service providers manage, analyze, and optimize the connected customer experience.
CRM Featured News,
Posted 07 Feb 2012
E-commerce apps are a big piece of the development landscape.
Insight,
Posted 01 Feb 2012
Can the Industry Deliver Integrated Support?
Insight,
Posted 02 Nov 2011
Materials of this color might be counterproductive for breast cancer awareness, a study finds
Insight,
Posted 02 Nov 2011
Research studies customers' willingness to spend based on state of mind
Insight,
Posted 02 Nov 2011
|