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Articles: Technology
MDM Summit '08: Master data management isn't easy, but experts believe there's never been a better time to get started.
Overall, 25 percent of online visitors will click a text link first; younger consumers, however, may be more graphically inclined.
Inforum '08: Built on acquisitions, Infor unveils plans to increase investment in integration.
Are misdirected sales incentives putting your brand at risk?
Combine the economic environment and phone-system life cycles -- and you just may see a spike in Voice over Internet Protocol usage.
This trio lets you do more for less cost.
The acquisition means a greater project portfolio management breadth for Big Red's enterprise PPM suite.
Eloqua Experience '08: Charlene Li, the co-author of "Groundswell" and former Forrester Research analyst, offers simple advice for taking on social media: Just do it.
RightNow Summit '08: Ultimate customer centricity -- the "faultless journey" -- relies on integrated multichannel communications, an Expedia executive says.
DataFlux Ideas '08: Business needs to join technology to put the "management" back in "data management."
J.D. Power and Associates releases its latest findings on the popular (and growing) side of the telecommunications industry.
RightNow Summit '08: CEO Greg Gianforte calls customer experience the final frontier of differentiation.
New research from Cone LLC finds 93 percent of Americans want companies to have a presence in social media.
WiMax World '08: "Customers can get a lot of benefits out of WiMax if we take the complexity out of it," a Sprint executive says.
The research firm's debut report on this market puts Nice Systems and Verint Systems on top, and says we can expect more vendors to join the WFO party in 2009.
One Unica executive (a former industry analyst) is calling the new Interactive Marketing product -- powered by Affinium 7.5 -- "the most significant release the company has made since its inception."
One "s" stands for "service"—so provide some.
Advertising Week NY '08: It might take government intervention to save the country, but it's women who are making the personal financial decisions to protect themselves and their families.
The relationship management vendor unveiled Customer Service Manager 5.0 to help streamline processes in a telecommunications market growing in complexity.
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