| Articles: Technology |
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On-demand billing vendor Zuora takes its Z-Commerce platform to the social networking cloud.
Daily News,
Posted 03 Mar 2009
One pundit believes the company is poised to take advantage of a growing demand for hosted customer service solutions.
Daily News,
Posted 03 Mar 2009
The vendor's latest release includes self-service product registration, tailored to streamline and improve customer service.
Daily News,
Posted 03 Mar 2009
Don't neglect relationships at this crucial touch point.
Viewpoints,
Posted 02 Mar 2009
New applications allowing the electronic exchange of contact information—Web 2.0's answer to traditional cards, or not?
Re:Tooling,
Posted 01 Mar 2009
The country's in a turbulent period—a new administration, a recessionary economy—but these campaigns prove that creativity thrives in the face of change.
Magazine Features,
Posted 01 Mar 2009
Mobile CRM has been around for years, but Apple's handheld device has upended everything. Now vendors are rewriting applications, companies are rethinking the BlackBerry's seeming stranglehold, and users are wondering what's next. The answer may be nothing less than a CRM revolution, and a chance for Apple to enter the enterprise.
Magazine Features,
Posted 01 Mar 2009
A small direct-marketing business extends its operations with Infusionsoft CRM.
Secret of My Success,
Posted 01 Mar 2009
With Axeda's help, Varian Medical Systems remotely tends to its cancer-fighting radiation-oncology equipment.
REAL ROI,
Posted 01 Mar 2009
Brainshark helps FitLinxx pump up customers' use of fitness technology.
REAL ROI,
Posted 01 Mar 2009
Assisted living is a growth industry, but one suffering from information overload.
REAL ROI,
Posted 01 Mar 2009
Eloqua extends the reach of its marketing message with some outside Web-event expertise.
REAL ROI,
Posted 01 Mar 2009
Government 2.0 comes to the Twitterverse.
Insight,
Posted 01 Mar 2009
As LinkedIn grows, what does the future hold for enterprise social networking?
Insight,
Posted 01 Mar 2009
Could an infusion of Web 2.0 in the public sector change the way we view constituent service?
Insight,
Posted 01 Mar 2009
The problems occur where the benefits are.
The Tipping Point,
Posted 01 Mar 2009
The switch to digital TV broadcasts is upon us—or is it?
Insight,
Posted 01 Mar 2009
So speak softly and carry just 140 characters.
Connect,
Posted 01 Mar 2009
In tough economic times, people are forced to dig a little deeper.
Front Office,
Posted 01 Mar 2009
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