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Articles: Technology
The ChoiceView mobile app for visual IVR now supports iPhone 6 and iPhone 6 Plus.
Tech leader sees sales gains—and a culture change—with gamification solution.
Decades-old neural networking technology is being used to improve voice interactions.
Uncovering the traits that set industry leaders apart.
How four Web giants aim to know more about consumers than we can even imagine.
Aptean will continue to offer industry-specific solutions for its different vertical markets.
What business schools are doing to better prepare your future employees.
Estimated to generate more than $3 billion in 2014 alone, wearable technology units could skyrocket by 2020.
With Pie's TotalTechHero, service providers can troubleshoot and fix networking and device issues with the customer via the cloud.
Emailed quotes take the burden off resellers to renew service contracts.
The platform reinvents the traditional social media command center.
Give your content global relevancy with machine translation.
Companies bring an emerging science to the art of marketing.
Here's what you need to know about the new Internet landscape.
New app allows gaming providers to hit players with in-app marketing messaging.
A study finds successful firms involved customers in the new product development process.
A media and research company revamps its Web sites with help from Limelight Networks.
Technology vendors tap into social media and online communities to let customers serve one another.
"Superstacks" business model is key in combating low customer engagement.
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