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| Articles: Technology |
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Months after entering into a "stalking horse" agreement to purchase the Enterprise Solutions businesses of bankrupt Nortel Networks, Avaya ends up spending nearly twice as much as it originally offered.
Daily News,
Posted 30 Sep 2009
Shop.org Annual Summit '09: With 90 percent of households reporting a reduction in shopping,
Daily News,
Posted 28 Sep 2009
Shop.org Annual Summit '09: A record number of attendees gather to learn strategies for the changing e-commerce landscape.
Daily News,
Posted 28 Sep 2009
A strategy to improve marketing efficiency and customer loyalty.
Viewpoints,
Posted 25 Sep 2009
A new study finds more agent jobs were lost than gained in the fourth quarter of '08.
Daily News,
Posted 23 Sep 2009
Forrester outlines 12 criteria necessary to address when assessing contact center outsourcers today.
Daily News,
Posted 23 Sep 2009
More retail merchants are on Facebook and Twitter than they are employing customer reviews and viral videos, according to a survey by The E-tailing Group.
Daily News,
Posted 23 Sep 2009
Why consumers need to examine the full story on Electronic Health Record privacy.
Viewpoints,
Posted 23 Sep 2009
Nurturing customers with analytics.
Viewpoints,
Posted 21 Sep 2009
Social business solutions company adds social monitoring to its offering and aims to enable collaboration and engagement.
Daily News,
Posted 19 Sep 2009
Survey results of more than 40,000 American households shows that technology will continue to see strong adoption in daily life.
Daily News,
Posted 19 Sep 2009
DMG Consulting's latest study finds the contact center survey and analytics software keeps growing despite the recession.
Daily News,
Posted 19 Sep 2009
Looking to streamline operations and reduce cost, Clearwell unveils a bolstered, fully integrated platform.
Daily News,
Posted 19 Sep 2009
Gartner CRM Summit '09, Day 3: Connecting with customers relies on the power of influence.
Daily News,
Posted 17 Sep 2009
Gartner CRM Summit '09, Day 2: Analyst Gene Alvarez emphasizes the strategic importance of expanding e-commerce with the power of Web 2.0 technologies.
Daily News,
Posted 17 Sep 2009
Gartner CRM Summit '09, Day 1: CRM analyst Michael Maoz says not only are consumers losing trust in corporations, but they are managing more aspects of the relationship.
Daily News,
Posted 17 Sep 2009
The technique to achieving marketing-sales alignment.
Viewpoints,
Posted 17 Sep 2009
Pundits say the $1.8 billion deal — uniting a provider of development platforms with arguably the predominant player in Web analytics — has the potential to finally make measurement a powerful aspect of interactive media.
Daily News,
Posted 16 Sep 2009
Three tips for winning customers despite tough economic times.
Viewpoints,
Posted 15 Sep 2009
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