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Articles: Technology
Enterprise 2.0: Andrew McAfee, the man who coined the term "Enterprise 2.0," says the key to the transition involves sharing, not scaring.
Adjust your vision to deliver business value during changing times.
Say goodbye to boring teleconferences—and hello to riveting, interactive events.
NetSuite's first "premier partner" is a vendor that specializes in making social media work for the enterprise.
Proactive contact is the new customer service imperative.
Is Salesforce.com a threat to vendors of marketing automation solutions?
Pundits say adding the capability, along with social monitoring, is a wise move in a rapidly changing market.
Magic Quadrant for Unified Communications '09: New research finds no single vendor can adequately address a company's UC needs with one solution.
If you want to make the most of the developing business environment, you better start now.
The company's latest on-demand solution looks to ease the challenges online marketers face today.
Gartner Magic Quadrant for E-Service Suites '09: The increasingly saturated market seeks to solve a common problem: disintegrated customer experience.
Only social media can put the customer back into CRM.
An on-demand CRM platform involves a partner-selection process as well.
What do you do when your brand no longer reflects your offerings?
An evaluation of the changes wrought by Salesforce.com's Marc Benioff.
Salesforce.com has proven the importance of making sure its customers are successful.
RightNow Summit '09: In his opening keynote address, founder and CEO Greg Gianforte outlined the company's plan to rid world of bad experiences.
Knowledge management is the path to content management success.
SpatialKey's on-demand solution boasts a geographic information system (GIS) that's both low cost and caters to the business user.
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