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Articles: Technology
The vendor's latest release focuses on enhancing the customer experience by enabling companies to be connected.
Information technology research firm expands its offerings with two recent acquisitions.
Enterprise solution provider is keeping busy with a new edition as well as a new addition.
Open doors with social selling.
Don't let confusion around new devices undermine future opportunities.
Maybe so, but only if the healthcare industry can better diagnose and care for its patients.
Online community provider extends its private network to Facebook and Twitter.
Properly built, an online community can generate engagement and two-way dialogue.
The $17.8 million cash purchase of email deliverability specialist Pivotal Veracity is intended to help the marketing automation pioneer compete with best-of-breed email service providers.
In response to the demand for cross-channel marketing functionalities, the research firm publishes its first report covering this trend.
Like a wise man once said, skate where the puck is going.
With single-digit growth and the addition of several new niche players, ECM continues to thrive.
How to adopt—and adapt—CRM for a generation raised on mobile technologies.
After closing deals at the end of 2009, the social media agency aims to deliver a broad suite of social media capabilities.
The social business software provider buys a social media monitoring company and plans to extend social insight across the entire enterprise.
A recent DMG Research study on UC examines major players, trends, and a potential wild card that could shake up the space.
NRF Annual '10: Consumers are looking for value that goes beyond just a price cut.
Survey reports that working together makes everyone stronger.
True innovators jettison some "best" practices in favor of first practices.
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