DEMO Fall '10: SAP Co-CEO Bill McDermott announces the launch of new applications and champions SAP's partnership ecosystem.
CRM Featured News,
Posted 30 Nov 2010
The State of Retailing Online '10: Marketing, Social Commerce, and Mobile: Most of the retail world is struggling to make headway, says a Forrester Research report.
CRM Featured News,
Posted 30 Nov 2010
A three-year-old copyright dispute concludes as a jury orders SAP to pay Oracle $1.3 Billion
CRM Featured News,
Posted 24 Nov 2010
Dell purchases a cloud adoption firm in a move that analysts believe illustrates the personal computing company's desire to transform itself into a software and services company.
CRM Featured News,
Posted 22 Nov 2010
The communications and networking giant's new Cisco SocialMiner promises ways to increase customer interactions through social media.
CRM Featured News,
Posted 22 Nov 2010
In a move designed to strengthen its e-commerce capabilities, Big Red spends big bucks.
CRM Featured News,
Posted 22 Nov 2010
A cloud-based solution promises to eliminate contact center "whispers."
CRM Featured News,
Posted 16 Nov 2010
American Customer Satisfaction Index E-Business Report '10: FoxNews.com and Google take top honors, while popular social networking sites leave members wanting more.
CRM Featured News,
Posted 16 Nov 2010
Digital Marketing Practices and Trends Report '10: A new report offers insight into direct marketing strategies for digital and traditional media.
CRM Featured News,
Posted 16 Nov 2010
Six weeks after resigning from Oracle under a cloud of controversy, Charles Phillips is handed the reins at Infor.
CRM Featured News,
Posted 04 Nov 2010
Alterian hopes to capitalize on Asian-language sentiment analysis with its acquisition of Intrepid social media analytics.
CRM Featured News,
Posted 04 Nov 2010
The always-connected customer prefers self-service smartphone applications.
Viewpoints,
Posted 29 Oct 2010
The competitive advantage of getting to a lead first.
Viewpoints,
Posted 27 Oct 2010
destinationCRM.com Exclusive: A partnership ends when a reseller of Eloqua marketing software refuses what it calls a vendor ultimatum.
CRM Featured News,
Posted 26 Oct 2010
We're facing a period of significant change — and measuring the impact of change is what CRM does best.
Viewpoints,
Posted 25 Oct 2010
A study by Performics and ROI Research indicates that customers are talking all across the social Web — about brands in verticals ranging from automotive to travel.
CRM Featured News,
Posted 22 Oct 2010
SocialcastReach, the latest update to the company's collaboration platform, extends the collaboration effort to other enterprise applications.
CRM Featured News,
Posted 20 Oct 2010
The provider of communications services looks to enhance its collections offering.
CRM Featured News,
Posted 20 Oct 2010
Virtual agents are the newest channel for customer service.
Viewpoints,
Posted 19 Oct 2010
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