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Articles: Technology
Magic Quadrant for Social Software in the Workplace '10: The immature social software market opens the door for specialty providers but makes it difficult for vendors to gain major traction.
A recent partnership between three software companies aims to bridge the gap between sales, marketing, and CRM.
TreeHouse Interactive enhances its Marketing View software. Upgrades include Web services and integrated landing page analytics.
Manticore Technology offers exciting new product enhancements and hints at future CRM integrations.
inContact aims to further service mid-market contact centers in providing their cloud-based workforce management solution.
In Part 2 of its study, Evoke CRM study ranks the most social CRM companies on the Web.
AMI-Partners research indicates that SMBs are steadily turning to mobile applications to cut down on computing costs and address the needs of an increasingly mobile workforce.
Vendor Deep Dive — Zuora, Part 1: The on-demand billing specialist recently unveiled four different editions of Z-Commerce for the Cloud, providing infrastructure for the pay-as-you-go business model.
The Forrester Wave: Enterprise Business Intelligence Platforms '10: Eight vendors qualify as Leaders in this year's report as industry-wide BI functionality and information management functionality improves.
MQ for EMM '10: Infor gets booted from an MQ for EMM that looks similar to the past two reports.
Magic Quadrant for Web Content Management '10: With the mobile Web rising in importance, veterans Oracle, Open Text, and Autonomy share space with upstarts SDL, Sitecore, and FatWire.
Forrester Wave for Open Source Business Intelligence '10: Forrester Research singles out Actuate BIRT among seven vendors rated on offerings, strategy, and market presence.
With new industry- and department-specific capabilities, PivotLink expands its BI prowess.
RightNow Summit '10, Day 2: RightNow's "chief morale officer" explains the value of establishing a corporate atmosphere that's respectful of employees.
DEMO Fall '10: SAP Co-CEO Bill McDermott announces the launch of new applications and champions SAP's partnership ecosystem.
The State of Retailing Online '10: Marketing, Social Commerce, and Mobile: Most of the retail world is struggling to make headway, says a Forrester Research report.
A three-year-old copyright dispute concludes as a jury orders SAP to pay Oracle $1.3 Billion
Dell purchases a cloud adoption firm in a move that analysts believe illustrates the personal computing company's desire to transform itself into a software and services company.
The communications and networking giant's new Cisco SocialMiner promises ways to increase customer interactions through social media.
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