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| Articles: Technology |
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How to foster customer focus within an organizational culture.
Viewpoints,
Posted 11 Dec 2010
A maturity model for the Sales 2.0 era.
Viewpoints,
Posted 11 Dec 2010
Electronic communications are meant to help manage relationships, not build them.
Viewpoints,
Posted 11 Dec 2010
Why skill alone will never lead to sales success.
Viewpoints,
Posted 11 Dec 2010
Reward your best customers by letting them behind the velvet rope.
Viewpoints,
Posted 11 Dec 2010
The next step beyond social media monitoring.
Viewpoints,
Posted 11 Dec 2010
How CRM can help neutralize the danger zones.
Viewpoints,
Posted 11 Dec 2010
Forrester Wave on Community Platforms '10: In the next year, 55 percent of companies with at least $500 million in revenue will have implemented or piloted a community platform. The research firm ranks the top vendors in the space.
Daily News,
Posted 09 Dec 2010
Magic Quadrant for Social Software in the Workplace '10: The immature social software market opens the door for specialty providers but makes it difficult for vendors to gain major traction.
Daily News,
Posted 08 Dec 2010
A recent partnership between three software companies aims to bridge the gap between sales, marketing, and CRM.
Daily News,
Posted 06 Dec 2010
TreeHouse Interactive enhances its Marketing View software. Upgrades include Web services and integrated landing page analytics.
Daily News,
Posted 06 Dec 2010
Manticore Technology offers exciting new product enhancements and hints at future CRM integrations.
Daily News,
Posted 03 Dec 2010
inContact aims to further service mid-market contact centers in providing their cloud-based workforce management solution.
Daily News,
Posted 03 Dec 2010
In Part 2 of its study, Evoke CRM study ranks the most social CRM companies on the Web.
Daily News,
Posted 02 Dec 2010
AMI-Partners research indicates that SMBs are steadily turning to mobile applications to cut down on computing costs and address the needs of an increasingly mobile workforce.
Daily News,
Posted 02 Dec 2010
Vendor Deep Dive — Zuora, Part 1: The on-demand billing specialist recently unveiled four different editions of Z-Commerce for the Cloud, providing infrastructure for the pay-as-you-go business model.
Daily News,
Posted 02 Dec 2010
The Forrester Wave: Enterprise Business Intelligence Platforms '10: Eight vendors qualify as Leaders in this year's report as industry-wide BI functionality and information management functionality improves.
Daily News,
Posted 01 Dec 2010
MQ for EMM '10: Infor gets booted from an MQ for EMM that looks similar to the past two reports.
Daily News,
Posted 01 Dec 2010
Magic Quadrant for Web Content Management '10: With the mobile Web rising in importance, veterans Oracle, Open Text, and Autonomy share space with upstarts SDL, Sitecore, and FatWire.
Daily News,
Posted 01 Dec 2010
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