Logo
BodyBGTop
Articles: Technology
Will the smart money back experimental technology?
Engage customers with empathy online and offline, advises Social Nation author Barry Libert
Fickle customers toting mobile devices are just one click away from taking their business elsewhere
More than half of $500-million-a-year companies have in place or are developing such programs, according to Forrester Wave
Oracle lawsuits against SAP and Rimini Street signal a fork down the road
Because GPS wasn't enough for some people, we now have LBS
Social media engagement requires a well-thought-out enterprise-wide approach
Tough economy erodes customer loyalty, but there are ways to rebuild it
Winning formula links essential modules on the same platform
Dell posts gains in IVR performance in Vocalabs study of phone-based tech support.
Contact center surveying/enterprise feedback is a vital first step
A B2B Approach to Leveraging Customer Interaction
Communicate early, be highly interactive, and automate
Big changes influence how digital marketers do business
A financial services firm invigorates its VOC program to better understand its business—and its customers
A pet product retailer dramatically increases average order value by empowering its customers
Sonos shoots for perfect pitch with its social media and self-service support capabilities
J&P Cycles accrues more than 28,000 Facebook fans in less than a year with RightNow for Facebook
Social networks and peer communities are changing how products are sold
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73   Next >>
 
Companies: Technology
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us