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Articles: Retail
Companies use relationships to bring trust, fun into e-commerce.
Omnichannel retailing is about giving consumers what they want, in-store and online.
Tracking consumers in stores and online brings privacy issues back into the spotlight.
Retention Science helps BikeBerry engage and keep customers.
Curalate helps Michaels launch image-centric promotion.
How American Girl dolls became much more than child's play.
Understand the core concepts that make this model work.
In the age of the empowered consumer, customer experience teams need to "step it up."
Five reasons to hit the reset button on your customer service.
The updates accommodate image recognition as a digital marketing solution for retailers.
With no one-size-fits-all solution, companies strive to stand out to core customers.
In a showrooming world, more foot traffic does not equal more business.
As more people use smartphones, tablets, and e-commerce sites, showrooming will likely intensify.
A new loyalty program feature is added to its mobile location-based shopping app.
Time spent on mobile retail sites is up 400 percent since 2010.
The customer holds all the answers.
Retailers don't have to feel powerless against the Internet.
Fifty-eight percent say they would like more promotional offers.
Curalate helps The Grommet succeed in social media promotions.
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