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Articles: Retail
Five reasons to hit the reset button on your customer service.
The updates accommodate image recognition as a digital marketing solution for retailers.
With no one-size-fits-all solution, companies strive to stand out to core customers.
In a showrooming world, more foot traffic does not equal more business.
As more people use smartphones, tablets, and e-commerce sites, showrooming will likely intensify.
A new loyalty program feature is added to its mobile location-based shopping app.
Time spent on mobile retail sites is up 400 percent since 2010.
The customer holds all the answers.
Retailers don't have to feel powerless against the Internet.
Fifty-eight percent say they would like more promotional offers.
Curalate helps The Grommet succeed in social media promotions.
The personal nature of the platform requires new customer engagement tactics.
Sometimes the fun, shiny objects are just the cherry on top.
Advanced solution lets marketers securely process phone orders.
Consumers increasingly search for local businesses on mobile devices.
Electronics mainstay boosts business leads using the commerce network.
The Dialog Suite lets companies improve interactions with customers.
Debuts IBM Watson Engagement Advisor for omnichannel support.
Whatever your industry, keep these three attributes in mind.
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