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Articles: Retail
Debuts IBM Watson Engagement Advisor for omnichannel support.
Whatever your industry, keep these three attributes in mind.
Boost loyalty and profitability with event-based marketing.
ResponseTek Mobile provides access to comprehensive dashboards, KPIs, and survey results.
Focus on business outcomes driven by information and intelligence.
Business transformation can occur.
In a tight economy, companies must use VoC solutions for price sentiments.
'How can we have growth like a modern dealership if we don't have the things that a modern dealership has?'
Companies that take a data-centric approach to customer strategies have the advantage.
A new survey finds that adding financial-management tools and rewarding consumers could increase use of mobile phones as payment devices.
Let big data analytics serve as a guide star to business success.
Retailers must overcome security, awareness, and integration issues.
New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.
Warm personalized service can clash with professional detachment.
Author and strategist shares tips for gaining trust.
Welcome to the relationship era.
Retailers need to crush silos now more than ever.
Using SugarCRM, Harper Inc. boosts orders and sales.
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