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Articles: Retail
Three key guidelines for offering superior retail service.
Apps support devices from Epson, Jawbone, Meta, Oculus, and Vuzix
Uncovering the traits that set industry leaders apart.
How four Web giants aim to know more about consumers than we can even imagine.
Bring together the voice of the customer and the voice of the employee to gain a more complete view of customer experiences.
Lessons we should all learn from Market Basket.
The new tool allows brands to make Instagram images shoppable.
Eliminate fragmented customer data for a superior in-store experience.
Pursway's new tool connects brands to customers' 'real-life' social circles.
Companies' top priority is enabing 'seamless' customer experiences.
Mobile marketing, in-store customer ID, and analytics are on the real-time road map.
87 percent of survey respondents state their information is not adequately protected.
Create a culture of sharing and communicating.
Today's large retailers are connecting with customers in new ways.
Keynotes highlight convergence of CRM, ERP, and e-commerce.
Privacy seekers share demographic and behavior traits, according to IDC.
Tag management vendor's data matching capability delivers a 10 percent conversion boost for the flash sale site.
Though not the majority, hypertaskers are the fastest-growing consumer group.
Provide associates with technology and training to meet consumers' changing expectations.
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