| Articles: Retail |
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Online consumers have become more educated and sophisticated over the past year.
Daily News,
Posted 25 Aug 2004
The real coalition of the willing, though, tends to comprise the youngest customers.
Daily News,
Posted 28 Jul 2004
The study indicated a relatively small degree of pushback for data-driven loyalty programs.
Daily News,
Posted 15 Jul 2004
Independent marketing strategists continue to validate mailings as an important part of a broader customer strategy.
Daily News,
Posted 13 Jul 2004
Concurrent with the announcement of the NetCommerce modules, NetSuite indicated that it now has 1,000 business customers using NetSuite's live e-commerce capabilities.
Daily News,
Posted 24 Jun 2004
Is there hope for intimate B2C relationships beyond the intermediation of self-service and outsourcing?
Daily News,
Posted 10 Jun 2004
Consumers use these hot spots, but the driving force behind the installations is the needs of traveling salespeople and other mobile professionals.
Daily News,
Posted 10 Jun 2004
The number of print-and-online catalogs has exceeded the number of catalogs available only in print.
Daily News,
Posted 27 Apr 2004
Dendrite announced a partnership with SAP America; Salesforce.com announced that LogLogic has chosen to deploy Salesforce.com's Spring '04 CRM service.; RadioShack selects iPhrase; and more.
Daily News,
Posted 16 Apr 2004
Customers relying on the Web sites of the top U.S. retail banks are unlikely to have a satisfactory experience, according to a new study by the Allen Bonde Group, a market research and management consulting firm based in Wellesley Hills, MA.
Daily News,
Posted 15 Apr 2004
MapQuest provides new telephone access to its services; retail industry analyst Paula Rosenblum joins Aberdeen Group; Phoenix Technologies implements Salesforce.com; and more.
Daily News,
Posted 02 Apr 2004
PeopleSoft announced this week that the antitrust staff at the Department of Justice (DOJ) has recommended that the Department file suit to block Oracle's proposed acquisition of PeopleSoft; KANA announced it has completed its acquisition of Hipbone; and Epicor Software announced that the NFL's Washington Redskins selected Epicor's midmarket hospitality enterprise solution.
Daily News,
Posted 13 Feb 2004
Nuance has released its Nuance 8.5 and Nuance Verifier 3.5, respectively.
Daily News,
Posted 03 Feb 2004
Analytics developer SAS Institute this week unveiled plans to beef up its presence in the retail industry via the creation of new software solutions, along with the formation of two new units.
Daily News,
Posted 14 Jan 2004
Gartner has presented its 10 must-do New Year resolutions for CIOs and IT Directors for 2004; MicroStrategy has announced that Trenitalia has deployed the MicroStrategy Business Intelligence Platform to analyze railroad ticket sales data; and Sharper Image has selected Coremetrics to provide detailed analysis of customer and visitor behavior on SI's Web site.
Daily News,
Posted 02 Jan 2004
The SPSS survey found that consumers plan to conduct 25 percent of their shopping online this year, an increase of 6 percent from 2002.
Daily News,
Posted 04 Dec 2003
Channel Intelligence has unveiled its Product Pinpointer to find gifts, while NetByTel has partnered with UPS for better customer visibility into gift tracking.
Daily News,
Posted 02 Dec 2003
Oak Investment Partners announced that it believes its current all-cash offer is superior to the unsolicited stock-for-stock proposal from Onyx Software to acquire Pivotal; online retail sales should reach roughly $60 billion in 2003, according to AMR Research; and Dendrite International announced that Clinitrac has selected Dendrite Clinical to provide telephone support for a study for one of Clinitrac's pharmaceutical customers.
Daily News,
Posted 14 Nov 2003
Two divisions that serve The Schwan Food Company's markets, Schwan's Home Service and Schwan's Food Service Group, have revamped their CRM strategies as part of Schwan's ongoing effort to keep customers satisfied and loyal.
Magazine Features,
Posted 03 Nov 2003
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