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Articles: Retail
New research shows that business intelligence tools have a higher adoption rate among small businesses than their medium-sized counterparts.
AOTA '08: Woeful romantics may cry out over their Missed Connections, but craigslist aims never to let the integrity of its site—or the trust of its millions of users—slip away.
Driving Innovation '08: Verint Systems CEO and President Dan Bodner says that merely collecting intelligence is worthless without being able to properly utilize the data.
With market leaders like Amazon.com leading the way, the emerging medium is making waves.
Gartner names the new and the noteworthy in the realm of sales applications for CRM.
Automation is second nature to robotics supplier iRobot, making automated customer service from RightNow Technologies a solid match.
Online- and catalogue-only merchants are being called out for getting a head start, but a new bill hopes to even the score
Economic concerns haven't had much effect on results, but it's going to take something "monumental" to push e-commerce to the next level.
An easy-to-use business intelligence project sparks innovative reporting without additional personnel.
In the face of new challenges, design and creativity are seen as key factors
When marketers try to reach a particular demographic, the successes -- and failures -- reflect on all of us.
Other industries could stand to learn a few things as e-commerce continues to deliver outstanding customer satisfaction.
Silicon Image's HDMI unit used Oracle iStore to handle a growing licensing business.
The retailing giant saddles up its customer relationships and asks an advertising agency to take the reins.
The $157 million deal unites a key online retailer and a marketing specialist, putting e-commerce and email marketing under one roof.
A new survey reveals more resources -- time, money, and employees -- being dedicated to managing prices in B2B industries.
National Retail Federation Convention '08: According to the 97th annual NRF confab, what really matters in today's economy goes far beyond price.
A new ABI Research survey shows interest in using cell phones to make payments, but concerns about security and costs.
Online retail satisfaction goes down, but economy and price aren't the only ones to blame.
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