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Articles: Retail
Keynotes highlight convergence of CRM, ERP, and e-commerce.
Privacy seekers share demographic and behavior traits, according to IDC.
Tag management vendor's data matching capability delivers a 10 percent conversion boost for the flash sale site.
Though not the majority, hypertaskers are the fastest-growing consumer group.
Provide associates with technology and training to meet consumers' changing expectations.
Mobile clienteling and communities solution will help retailers connect with customers.
Exceptional brand experiences stem from engaged employees.
New program helps restaurant and retail chains get up and running with POS-integrated customer rewards programs.
Focus on your customers' lifetime value.
A new OTA report names American Greetings the most secure e-commerce site.
Empower shoppers and streamline your business processes.
E-commerce sites must make lasting impressions—and quickly.
Five tips from industry experts to help make over your customer engagement efforts.
Marketers need to take back control over brands' coupon strategies.
Today's customers not only want coupons, they demand them.
Cloud solutions for the insurance, utilities, and retail verticals promise more customer centricity.
Users can deploy predictive technology across the customer life cycle.
Digital customer service success starts at the top.
BI product update will help move Looker upmarket.
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