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Articles: Retail
Personalized voice messages and first-class treatment help a furniture retailer increase sales and decrease costs.
It takes much more than just knowing your customer's name.
EtailInsights' Technology Spy providers e-commerce sales and marketing teams with inside knowledge of prospects.
Enterprises must prepare to tackle inevitable breaches in 2015.
New EasyAsk Voice Shopper lets customers query e-commerce sites with their voices. (Originally appeared on SpeechTechMag.com)
Physical stores might not be disappearing anytime soon, but their existence depends on smart digital strategies.
Mobile needs work, but retailers are accommodating smooth transitions from physical to digital shopping.
New features include email personalization and improved audience targeting
Cybersecurity, social media, and mobile commerce will be major themes in 2015.
Why Foundation Principles, not rules and policies, are the way to go.
Many retailers aren't buying into the newest mobile wallet solution.
Today's innovations are only the beginning.
Activating a purpose galvanizes employees, drives culture, and boosts the bottom line.
Two vertically focused providers supply companies with improved CRM tools.
To truly know your customer, consider his personality traits.
In-person payments have the most growth potential.
The ChoiceView mobile app for visual IVR now supports iPhone 6 and iPhone 6 Plus.
Emulate the in-store experience with e-commerce tools.
Despite slowing brick-and-mortar sales, online and mobile sales surge.
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