| Articles: Retail |
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The old techniques meet the new technology.
Viewpoints,
Posted 09 Oct 2009
With BrandConnect, retailers try to listen in on reviews, while getting consumers to propagate them out.
Daily News,
Posted 05 Oct 2009
Amdocs Retail Experience Solution hopes to tackle a lack of customer visibility in retail stores.
Daily News,
Posted 03 Oct 2009
Pundits and company executives believe that the new IP Office 5 expands functionality while improving simplicity -- two factors deemed prerequisites for success in this sector.
Daily News,
Posted 03 Oct 2009
Given the powerful effects of some viral-marketing efforts, even those previously immune are seeing possibilities of epidemic proportions.
Magazine Features,
Posted 01 Oct 2009
A shift from managing volume to managing relationships.
The Tipping Point,
Posted 01 Oct 2009
Find the truth hiding behind the brand.
Pint of View,
Posted 01 Oct 2009
With incomplete information, some hazards can be deadly.
Viewpoints,
Posted 01 Oct 2009
If your goal is to launch a viral campaign simply to increase your brand awareness, you're flirting with danger.
Front Office,
Posted 01 Oct 2009
Shop.org Annual Summit '09: With 90 percent of households reporting a reduction in shopping,
Daily News,
Posted 28 Sep 2009
Shop.org Annual Summit '09: A record number of attendees gather to learn strategies for the changing e-commerce landscape.
Daily News,
Posted 28 Sep 2009
More retail merchants are on Facebook and Twitter than they are employing customer reviews and viral videos, according to a survey by The E-tailing Group.
Daily News,
Posted 23 Sep 2009
Survey results of more than 40,000 American households shows that technology will continue to see strong adoption in daily life.
Daily News,
Posted 19 Sep 2009
DMG Consulting's latest study finds the contact center survey and analytics software keeps growing despite the recession.
Daily News,
Posted 19 Sep 2009
Gartner CRM Summit '09, Day 3: Connecting with customers relies on the power of influence.
Daily News,
Posted 17 Sep 2009
Gartner CRM Summit '09, Day 2: Analyst Gene Alvarez emphasizes the strategic importance of expanding e-commerce with the power of Web 2.0 technologies.
Daily News,
Posted 17 Sep 2009
Gartner CRM Summit '09, Day 1: CRM analyst Michael Maoz says not only are consumers losing trust in corporations, but they are managing more aspects of the relationship.
Daily News,
Posted 17 Sep 2009
Pundits say the $1.8 billion deal — uniting a provider of development platforms with arguably the predominant player in Web analytics — has the potential to finally make measurement a powerful aspect of interactive media.
Daily News,
Posted 16 Sep 2009
Enough with the promotions, customers demand better service.
Daily News,
Posted 07 Sep 2009
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