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Articles: Retail
More contact centers will deploy technologies in 2012.
Monetate helps the retailer optimize its Web site and fine-tune its campaigns.
Retail study predicts heavier mobile usage, market appropriation
Intelligent search combines purchase behavior, preferences with search terms
GoECart 360 is an integrated SaaS solution that combines an advanced ecommerce platform with multichannel order management, inventory management, fulfillment, CRM, and more.
Retailers continue to eye mobile point of sale for improved customer experience, profitabilty
Customers want it to be easier to enter payment, billing, and shipping information.
Live chat solution to connect dealers to car shoppers conducting vehicle research on Edmunds.com.
Three steps to driving repeat business.
Studies show customers are willing to share data for better services, even though privacy is still a concern.
Digital solutions are designed with in-store sales and customer experience in mind.
Plug-in lets retailers incorporate Pinterest into their social commerce strategies to extend brand interactions and drive traffic.
Businesses can now use QR codes to help fuel list growth and reach new customers.
Updates span business applications, include a greater push into the cloud
The deal is expected to strengthen customer experience for brands' multiple touch points.
Get the most out of your loyalty program.
Study finds multichannel sales a key influencer in planned strategies.
The All-In-One Marketing Platform brings customer rewards cards into the digital age with a mobile solution.
The recommendations engine "learns" how to distinguish between gifts and other purchases.
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