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| Articles: Retail |
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Mobile Marketing Forum '10: An executive of the search-engine giant explains how his company plans to capitalize on mobile devices, and the notion of "immobile browsing."
Daily News,
Posted 29 Jun 2010
Big Blue acquires Web analytics firm Coremetrics for an undisclosed sum, hoping to leverage software-as-a-service and social networks.
Daily News,
Posted 16 Jun 2010
Unified and actionable search is now possible across all of Zoho's 24 applications.
Daily News,
Posted 16 Jun 2010
The new GoMo Wallet aims to put commerce and transaction functionality in the hands of mobile carriers.
Daily News,
Posted 15 Jun 2010
Internet Week NY '10 / Conversational Marketing Summit '10: Speakers from Twitter, Google, Moxie Interactive, and Starbucks reveal new ways to connect with customers.
Daily News,
Posted 13 Jun 2010
It's a matter of technology and numbers.
Viewpoints,
Posted 01 Jun 2010
SapphireNow '10: SAP's co-CEOs deliver back-to-back keynote addresses celebrating not only their first 100 days at the helm, but also the general availability of on-demand offering Business ByDesign 2.5 — two months from now.
Daily News,
Posted 19 May 2010
SapphireNow '10: SAP executives explain the recent Sybase acquisition and set a date for the general availability of on-demand software Business ByDesign 2.5.
Daily News,
Posted 19 May 2010
Online eyewear retailer EyeBuyDirect.com brings its customer feedback into focus with Kampyle
Secret of My Success,
Posted 11 May 2010
Microsoft Convergence '10: At this year's business solutions event, the Microsoft team announces extensions to CRM Dynamics Online and previews the next generation of Microsoft CRM.
Daily News,
Posted 05 May 2010
Get customers involved in your decision-making with on-demand enterprise content management.
Viewpoints,
Posted 31 Mar 2010
Integrate systems and share data to deliver a better, more-holistic customer experience.
Viewpoints,
Posted 29 Mar 2010
Jay H. Baker Retailing Initiative/Wharton Interactive Media Initiative '10: The chief executive officer of Home Shopping Network details how to engage customers and improve service.
Daily News,
Posted 23 Mar 2010
Social media may be hot, but don't leave contact centers out in the cold.
Viewpoints,
Posted 22 Mar 2010
Customers want — and expect — personalization.
Viewpoints,
Posted 24 Feb 2010
Convert up to 50 percent of abandoners with real-time follow-up.
Viewpoints,
Posted 22 Feb 2010
Net Promoter Conference '10: Three companies reveal the secrets to delivering high-quality customer experience.
Daily News,
Posted 15 Feb 2010
With an eye on the user experience, some brands are inviting imaginary friends to the party.
Insight,
Posted 11 Feb 2010
Grab consumer attention with personalized images.
Viewpoints,
Posted 11 Feb 2010
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