The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
CRM Featured News,
Posted 21 Oct 2013
The payoff can be high for firms that embrace new technologies.
Viewpoints,
Posted 27 Aug 2013
Warm personalized service can clash with professional detachment.
Pint of View,
Posted 01 Apr 2013
HP Transformation Services-CEM is designed to help improve operational efficiency in the contact center.
Insight,
Posted 25 Sep 2012
Enterprise application providers call ERP, CRM solutions "complementary."
CRM Featured News,
Posted 07 Aug 2012
Service providers respond to changing market conditions with greater CRM deployments.
Insight,
Posted 01 May 2012
Web-based platform features improved campaign and contact management capabilities.
CRM Featured News,
Posted 08 Mar 2012
YouBeauty enlists Extole to launch a social media campaign
REAL ROI,
Posted 01 Oct 2011
Magazine Features,
Posted 09 Aug 2011
CRM can help firms struggling with longer selling processes
Insight,
Posted 20 Jul 2011
Apartment hunting reveals what happens behind closed doors
Pint of View,
Posted 17 Mar 2011
How to use innovation to your advantage
Viewpoints,
Posted 11 Mar 2011
What Watson means for the future of customer service
Viewpoints,
Posted 11 Mar 2011
The dispute resolution mechanism is popular, but it may not be advisable for all businesses at all times
Viewpoints,
Posted 10 Feb 2011
Vendor Deep Dive — Zuora, Part 1: The on-demand billing specialist recently unveiled four different editions of Z-Commerce for the Cloud, providing infrastructure for the pay-as-you-go business model.
CRM Featured News,
Posted 02 Dec 2010
destinationCRM.com Exclusive: A partnership ends when a reseller of Eloqua marketing software refuses what it calls a vendor ultimatum.
CRM Featured News,
Posted 26 Oct 2010
We're facing a period of significant change — and measuring the impact of change is what CRM does best.
Viewpoints,
Posted 25 Oct 2010
Web 2.0 Expo '10 — Day 3: A marketing executive from Philips, the largest consumer group on LinkedIn, shares what it takes to run a healthy community.
CRM Featured News,
Posted 18 Oct 2010
Social CRM and next-generation customer service.
Viewpoints,
Posted 07 Oct 2010
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