Articles: Pharmaceuticals/Chemicals
Companies say double-entry smackdown will improve efficiencies.
TechnoCom's LocationSmart technology enhances hosted IVR offering with location intelligence.
New communication platform links retail pharmacies to customers.
Next-generation customizable digital signage virtual assistant solution greets customers.
The solution combines many social media and customer service tools in a single offering.
New Veeva iRep application satisfies the pharmaceutical industry's appetite for the fast-growing computing device.
A study by Performics and ROI Research indicates that customers are talking all across the social Web — about brands in verticals ranging from automotive to travel.
The execution of live chat can make or break the conversion.
Oracle OpenWorld '10 — Day 2: The latest version of the company's software-as-a-service application adds modules for "best-in-class" marketing and business planning as well as a preview of CRM technologies to come.
CRM Evolution '10 — Day 2: Ovum research analyst Ian Jacobs envisions the future of location-based customer interactions.
Forrester Customer Experience Forum '10: Forrester Research Unveils its Voice of the Customer Award winners
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
The mega-vendor makes a handful of CRM announcements and heads into two new verticals.
Get customers involved in your decision-making with on-demand enterprise content management.
The purchase allows the life sciences CRM vendor to increase the breadth of its OneKey healthcare data.
The social business software provider buys a social media monitoring company and plans to extend social insight across the entire enterprise.
Site satisfaction calls for improvement as customers increasingly look online for information about their health.
The company's latest on-demand solution looks to ease the challenges online marketers face today.
With StayinFront EdgeRx, The vendor diagnoses a new hosted CRM version for its life sciences customers.
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Companies: Pharmaceuticals/Chemicals
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