Articles: Non-profit
Other enhancements include 80 new features to help associations drive member engagement, increase operational efficiency, and improve decision making.
Responding in a way that is mutually beneficial to a company and its customers applies across the enterprise
New Luminate solution offers nonprofits an open, extensible system to understand and engage constituents through traditional, digital, social, or mobile channels.
Acumen's customized CRM application manages partner organizations and provides extensive reports
The addition of data intelligence services strengthens Convio's enterprise offering.
The Raiser's Edge improves fundraising, communications, and supporter identification.
CRM Evolution '10 — Day 2: Ovum research analyst Ian Jacobs envisions the future of location-based customer interactions.
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
How AAA Mid-Atlantic turned database marketing into member retention.
Modern nonprofits can't afford to seem like technological backwaters
Why the nonprofit sector should embrace social media and viral marketing
The for-profit world should heed the hard-won lessons of the nonprofits
Dreamforce: In a moving speech to a global audience, Colin Powell reinvigorates the need for the purpose-driven individual.
RightNow Summit '09: A closing keynote address examines the strategies Disney utilizes to deliver on its brand promise.
When live agents can't be had, interactive voice response systems may suffice.
CRM Evolution '09: Your one-stop shop for all the news and coverage coming out of CRM magazine's annual conference in New York.
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