In the business of producing all-terrain vehicles (ATVs) and motorcycles, customer service can get downright dirty.
REAL ROI,
Posted 01 Dec 2007
New systems will unleash a new round of creativity in business applications.
Customer Centricity,
Posted 01 Dec 2007
Though holding its place as the highest-scoring market, many in the manufacturing/nondurable goods industry will unlikely see scores as high in the next quarter.
Daily News,
Posted 20 Nov 2007
Exact Software delivers a warehouse system dog that will hunt.
REAL ROI,
Posted 01 Nov 2007
Rockler.com has improved its Web site's browser-to-buyer conversion rate by 30 percent.
REAL ROI,
Posted 01 Nov 2007
Tech firms need CRM as much as any other company--and sometimes even more.
Insight,
Posted 01 Nov 2007
Think you can translate your brand for the savvy Chinese shopper?
The Tipping Point,
Posted 01 Nov 2007
The Association of National Advertisers' "Masters of Marketing" Conference reveals insights about how to handle the industry's future: brand focus and maverick creativity will light the way.
Daily News,
Posted 16 Oct 2007
The Midwest agency beefs up its automotive CRM by uniting with another industry player.
Daily News,
Posted 01 Oct 2007
Your CRM is only as good as your ability to deliver to your customers. So why not merge supply chain management data with CRM to gain a holistic view? It's not that simple.
Magazine Features,
Posted 01 Oct 2007
New speech recognition approach converts audio into text to power searches of multimedia files.
Daily News,
Posted 27 Sep 2007
The software vendor's ERP unit unveils both a product upgrade and a technology alliance aimed at bolstering its presence among SMB manufacturers.
Daily News,
Posted 25 Sep 2007
Focusing on technology, experts at destinationCRM2007 are all about the mobility effect.
Daily News,
Posted 23 Aug 2007
A session on the emerging technology kicks off the destinationCRM2007 conference in New York, and focuses on how businesses are maximizing profitability analytics.
Daily News,
Posted 20 Aug 2007
A $9 billion printing-solutions company turns to AchieveGlobal to develop a comprehensive agent-training program
REAL ROI,
Posted 01 Aug 2007
The new offering marks service-management-solution vendor's attempt to improve internal organization and customer relationships.
Daily News,
Posted 23 Jul 2007
NetSuite helps the company manage its demanding client base.
REAL ROI,
Posted 01 Jul 2007
Marketers will invest more money in search marketing as they look to maximize their ROI via campaign management optimization.
Daily News,
Posted 12 Apr 2007
Experience be damned--creating a customer community is the best way to win wallet share.
Customer Centricity,
Posted 01 Mar 2007
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