Articles: Manufacturing/Automotive
The dealership moves from a PC-based CRM application to a Web-based solution to support its growth strategy.
CRM drives an Arizona car dealership to rev up its active prospects.
The industry's chronic inability to accurately gauge customer demand for styles and option packages, particularly among domestic mainstream imprints, is leading to frustration.
Divesh Sisodraker, who served as Pivotal's CFO for almost three years, has been named president and CEO of Chinadotcom's CRM software division.
These seven strategies illustrate some of the best ways to apply the information you may already have in your contact center to improve your standing with customers.
Much of the news trumpeted at the conference has far-reaching implications for CRM specialists and enterprise application users overall.
infoUSA and its division BusinessCreditUSA announced that they are offering customers unlimited access to business credit reports, and more.
We embarked on a mission to find outstanding examples of recent CRM results in the midmarket.
Acxiom and ADP's service enhances ADP's DataFresh product by making use of three data integration and data hygiene offerings from Acxiom: AbiliTec, Acxiom BestAddress, and Acxiom ChangePlus.
The company needed a CRM system that could help track customers for life, track sales leads and opportunities, and manage marketing campaigns to attract new customers.
Getting the right product to the right customer at the right price is difficult in the automotive industry.
Here, the winning strategies of five CRM project leaders who successfully championed CRM initiatives within their organizations.
Yankee Group research report, "Enterprise Instant Messaging is All About Integration" finds that instant messaging as a form of communication within and between enterprises and their clients, prospects, and partners is growing steadily; Impact Information Technologies announced that it has expanded its software portfolio with the acquisition of Arcidea; Pivotal has added Eric Rosenfeld to its board of directors.
The six primary benefits of becoming a real-time enterprise.
Windsor Industries launches e-commerce website; tackles technology and channel-conflict issues; best practices to avoid surprises
Supporting CRM With a Can-Do Attitude
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Companies: Manufacturing/Automotive
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