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Articles: Manufacturing/Automotive
Lou Fusz Automotive Network turns to AVV from Autobytel.
The Global Client gathering this week revealed how customers will benefit from SOA and the pending Epiphany integration.
A matrix approach that combines customer data will forge better sales and marketing results as buying patterns emerge.
One analyst says that the market leaders 'are the most comfortable with outsourcing.'
Manufacturers and retailers should stop focusing on low-cost solutions and look at long-term benefits like partner collaboration.
Government, financial services, and manufacturing head up IBM's Global Business Security Index, a trend barometer of increased criminal intent in attacks.
The leading vendors attracted new customers in 2004; hosted options are in demand.
Manufacturing is expected to see the largest gain; money will be spent in areas that include online sales/e-commerce, Web self-service, and IT outsourcing.
Process calls for grounding strategic decisions.
Pardee had seven days to build a home on ABC's Extreme Makeover: Home Edition
CRM software is becoming as important as nuts and bolts.
Bill Marsh Auto selects SilkRoad's Web-cam technology to provide online shoppers with an in-person experience.
Global Industrial increased revenue by integrating its front and back office.
The dealership moves from a PC-based CRM application to a Web-based solution to support its growth strategy.
CRM drives an Arizona car dealership to rev up its active prospects.
The industry's chronic inability to accurately gauge customer demand for styles and option packages, particularly among domestic mainstream imprints, is leading to frustration.
Divesh Sisodraker, who served as Pivotal's CFO for almost three years, has been named president and CEO of Chinadotcom's CRM software division.
These seven strategies illustrate some of the best ways to apply the information you may already have in your contact center to improve your standing with customers.
Much of the news trumpeted at the conference has far-reaching implications for CRM specialists and enterprise application users overall.
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