| Articles: Healthcare |
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Datamonitor examines the five key trends shaping the outsourcing market this year.
Daily News,
Posted 12 Mar 2009
Online self-service portals can become high-performance growth engines amid challenging economic times.
Viewpoints,
Posted 04 Mar 2009
With Axeda's help, Varian Medical Systems remotely tends to its cancer-fighting radiation-oncology equipment.
REAL ROI,
Posted 01 Mar 2009
Brainshark helps FitLinxx pump up customers' use of fitness technology.
REAL ROI,
Posted 01 Mar 2009
Assisted living is a growth industry, but one suffering from information overload.
REAL ROI,
Posted 01 Mar 2009
New research from Forrester warns companies to invest in customer service — or else.
Daily News,
Posted 23 Feb 2009
Predictive Analytics World '09: With a goal of operational excellence, you can target the right customers and save money along the way.
Daily News,
Posted 18 Feb 2009
Latest report from Forrester Research affirms high correlation between experience and loyalty across all industries.
Daily News,
Posted 18 Feb 2009
New unified communication offerings are geared to help companies cut costs while improving customer service.
Daily News,
Posted 12 Feb 2009
The recession drives at least one vendor, VPI, to introduce a pricing plan with a topical title: the Call Recording Technology Bailout Package.
Daily News,
Posted 05 Feb 2009
SugarCon '09: New CRM features, connectors, and learning programs were all on display this week.
Daily News,
Posted 04 Feb 2009
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
Daily News,
Posted 29 Jan 2009
What do customers think of customer service?
Viewpoints,
Posted 28 Jan 2009
Take charge of enterprise information to reduce risk, maintain compliance, and save a bundle.
Viewpoints,
Posted 28 Jan 2009
The move looks to extend Autonomy's reach into the legal profession's document management sector.
Daily News,
Posted 26 Jan 2009
Penetration for Internet Protocol telephony went from 14 percent in 2007 to 20 percent—but 43 percent of respondents plan to take the plunge in the next two years.
Daily News,
Posted 21 Jan 2009
Dynamic documents extend the lifespan of your work.
Viewpoints,
Posted 19 Jan 2009
A process-based approach is key.
Viewpoints,
Posted 12 Jan 2009
Customer retention is one thing. Identifying the right ones to retain is another.
Daily News,
Posted 07 Jan 2009
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