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Articles: Healthcare
Moxie's starter kit is designed to help healthcare insurance providers deliver superior customer care experiences in response to the Affordable Care Act.
Multichannel customer communications platform enables organizations to mitigate risks and meet compliance requirements.
TalkRx keeps a small, family-owned drugstore chain competitive with national rivals.
Solution provides foundation for better tracking of customer identity data.
Enterprise application providers call ERP, CRM solutions "complementary."
Software update includes industry-specific capabilities for life sciences, financial services, and more.
Retailers lead all verticals with social media investments
Solution lets healthcare, life sciences companies flag, classify, and act on identified risks
Providers struggle in an industry undergoing massive change.
The company introduces collaboration solutions to improve care coordination, patient interaction, and remote/home-based patient care.
Companies say double-entry smackdown will improve efficiencies.
Biotech firm touts improved efficiency, distribution through transition.
GC1's hosted cloud-based dialer platform offers new features to improve agent productivity.
Materials of this color might be counterproductive for breast cancer awareness, a study finds
Stop treating them like children and open a dialogue
Offering enables organizations to seamlessly monitor, analyze, and act on social media interactions.
Voice application provides automated customer service for multiple health-benefits programs.
Responding in a way that is mutually beneficial to a company and its customers applies across the enterprise
YouBeauty enlists Extole to launch a social media campaign
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