A mobile piece makes it possible for Intuitive sales reps to capture critical data in real time.
Posted 01 Aug 2003
A major business-process shift is taking place, where sales reps are letting technology do the talking to doctors.
CRM Featured Articles,
Posted 17 Jul 2003
Annette Walker, senior vice president, strategy, Memorial Care Centers, tells how a little can data lead to an extra $7 million a year.
Secret of My Success,
Posted 01 Apr 2003
Posted 03 Jan 2003
Gartner CRM Excellence award winners prove ROI is possible
Posted 12 Nov 2002
Harvard Pilgrim Health Care promotes CRM benefits on billboards; online billing today, self-service tomorrow; "a gratifying measure," says CEO
CRM in Action,
Posted 02 Aug 2002
Posted 21 Feb 2002