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Articles: Healthcare
Retailers lead all verticals with social media investments
Solution lets healthcare, life sciences companies flag, classify, and act on identified risks
Providers struggle in an industry undergoing massive change.
The company introduces collaboration solutions to improve care coordination, patient interaction, and remote/home-based patient care.
Companies say double-entry smackdown will improve efficiencies.
Biotech firm touts improved efficiency, distribution through transition.
GC1's hosted cloud-based dialer platform offers new features to improve agent productivity.
Materials of this color might be counterproductive for breast cancer awareness, a study finds
Stop treating them like children and open a dialogue
Offering enables organizations to seamlessly monitor, analyze, and act on social media interactions.
Voice application provides automated customer service for multiple health-benefits programs.
Responding in a way that is mutually beneficial to a company and its customers applies across the enterprise
YouBeauty enlists Extole to launch a social media campaign
IBM Business Analytics is not only empowering physicians to rate their performance but also teaching them how to improve it
The insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and more
Beth Fagan creates a corporate brand for Missouri Baptist Medical Center
"Tremendous" buying power is shown by this critical audience for marketers
Accenture survey finds 80 percent of consumers expect customer services to be easier and more convenient.
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