Articles: Healthcare
Aspect AI Assistant Suite combines voice, digital channels, and artificial intelligence. (Featured on SmartCustomerService.com.)
The pairing brings an end-to-end solution for government payers and health plans.
Veeva CRM MyInsights delivers tailored insights with data visualizations right in Veeva CRM.
An executive at Zephyr Health details how companies in the life sciences industry can drive a higher return on their CRM technology investment, tips that are applicable to companies in any industry.
Veeva integrates with Salesforce.com's Marketing and Service Clouds
The Zappix healthcare Visual IVR combines visual and voice service via smartphone. (Featured on SmartCustomerService.com.)
The myPayrazr IVR solution is now available in three bulk per-minute packages.
Research predicts that healthcare CRM solutions will become a $17.4 billion market by 2025.
CallTrackingMetrics' call attribution software now complies with the Health Insurance Portability and Accountability Act.
Partnership enables healthcare and lifestyle marketers to deliver campaigns at scale using advanced data and geo-targeting.
The partnership between 4INFO and Crossix seeks to uncover new mobile opportunities for healthcare marketers.
Veeva Medical CRM is designed to help improve key opinion leader engagement.
Qlik's visual analytics platform enables Veeva CRM Mobile users to transform data into actionable information.
Upgrades include integrations between customer service and care management to provide single view of all customer interactions.
With the new application, life sciences firms can deliver more personalized customer interactions.
There's more to patient care than what happens within a hospital's walls.
Newest offerings include contact center solution for real-time engagement with patients and providers and mobile Physician Relationship Management app.
The learning-based gamification program teaches reps better sales techniques.
The multichannel cloud contact center solution provides IVR, agent infrastructure, and automated prescription reminders for a mail-order pharmacy.
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Companies: Healthcare
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