Articles: Financial Services/Banking
3C Logic helps a credit counseling service 'keep up with customers.'
Company introduces Cloud Marketplace, new Sales Cloud capabilities.
The platform reinvents the traditional social media command center.
New features in TRIAD 9 Customer Manager help clients manage customer and account relationships with advanced analytics
Solution helps financial institutions implement social media campaigns with built-in workflows for compliance and archival.
Solution uses customer data to create a 360-degree view of a relationship based on account-level data, online and mobile banking activity, debit card and electronic bill pay usage.
Four ways to drive revenue and improve retention.
Lead management, integrated lead lifecycle with calendar functionality, new user interface, and greater list upload and lead assignment capabilitiesround out the enhancements.
Technology allows customers to pay by phone 24/7.
Many financial institutions are still not exploiting social media despite changing customer needs.
The Dialog Suite lets companies improve interactions with customers.
A new survey finds that adding financial-management tools and rewarding consumers could increase use of mobile phones as payment devices.
Launches Privacy Suite for customers, service providers.
New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.
The offering will enable organizations to manage compliance across the enterprise, prepare for audits, and meet regulatory requirements.
Marketers will receive more e-commerce capabilities and continued support for Salesforce.com products.
Few firms use CRM systems to their full effect.
A journey-based approach for better sales and service.
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Companies: Financial Services/Banking
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