Articles: Financial Services/Banking
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of financial services solutions.
Tie together products for better end-to-end customer engagement.
Verint Branch Sales Effectiveness will help financial institutions optimize customer engagement by helping improve productivity and Increase Revenue
In an information age, data becomes the new source of value.
Network-based service to enable financial services firms to meet Dodd-Frank and MiFID mobile recording regulations.
Salesforce's new industries strategy will focus on delivering solutions for key verticals.
The strategic acquisition of Customer Effective strengthens Hitachi's CRM capabilities and resources and position in the financial services industry.
Companies can rebound by providing more multichannel customer service options.
End-to-end CRM and marketing automation system delivers new capabilities to drive new business and ensure compliance.
New Wealthbox CRM app lets users see clients' social activity and communicate with them from within the app.
Merchants and banks tie sales to past purchase behavior.
Colloquy report shows varying bequeathing policies for leading airline, hotel, and credit card loyalty programs.
Speakers suggest using unstructured data to keep customers' trust and to listen to their needs.
Expand your insights with a hub and spoke model.
Updated standards are designed to help organizations make payment security business-as-usual.
Gain more value from employees and customers with gamification processes.
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
Marketers voice value of big data, challenges of incorporating a 360-degree view.
Advances in speech security have made it more feasible and reliable as a call center tool.
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Companies: Financial Services/Banking
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