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Articles: Financial Services/Banking
Early adopters of the industry-specific apps include Citibank, Air Canada, and Sprint.
Companies that value customers need to let them know.
Going digital doesn't have to mean losing the personal touch.
Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion.
Timing and relevancy are key to sales conversions.
CSI integrates advanced business intelligence functionality into NuPoint Core platform with CSI IQ.
Developed by IBM's Ecosystem Partners, the apps "represent a new era of computing."
Avoka Transact 4.1 enhances digital sales and service experiences for financial services and government.
Bring together the voice of the customer and the voice of the employee to gain a more complete view of customer experiences.
Brands need to revise their digital, mobile, and call center strategies.
Choose the latest technology over hit-or-miss efforts.
New solution upgrades include real-time alerts for contact center script deviations.
Teleperformance's acquisition of Aegis USA strengthens its presence in the U.S., Costa Rica, and the Philippines, and in certain key verticals.
A new OTA report names American Greetings the most secure e-commerce site.
The annual growth rate is twice that of the brick-and-mortar contact center outsourcing market.
Aptean will continue to offer industry-specific solutions for its different vertical markets.
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of financial services solutions.
Tie together products for better end-to-end customer engagement.
Verint Branch Sales Effectiveness will help financial institutions optimize customer engagement by helping improve productivity and Increase Revenue
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Companies: Financial Services/Banking
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