| Articles: Financial Services/Banking |
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The business intelligence giant enhances industry-specific software solutions and offers a new data integration initiative at its annual conference.
Daily News,
Posted 28 Mar 2006
Gartner finds that saving money is still the number one driver of outsourcing, but warns not to let financial savings be the sole motivator.
Daily News,
Posted 17 Mar 2006
WebTrends adds a marketing data warehouse to its all-new analytics package, responding to marketing execs' expectations of future growth and the need for individualized data.
Daily News,
Posted 14 Mar 2006
Monitor Software enhances its on-demand analytics tool; an industry analyst says the products provide a perfect complement to existing on-premise solutions.
Daily News,
Posted 10 Mar 2006
The middleware provider expands its SOA offerings by acquiring a BPM software company; expect a stronger service focus and access to new verticals.
Daily News,
Posted 02 Mar 2006
Citizens National Bank turns to a smaller CRM company for bigger results.
REAL ROI,
Posted 01 Mar 2006
A good Web site leads to customer acquisition and retention. Discover, American Express, and Chase have the best sites for experience, according to a new report.
Daily News,
Posted 28 Feb 2006
Siebel continues to rely on its CRM applications and SAP on its ERP offerings to land customers, but both companies will have to continue to improve their wares to keep customers.
Daily News,
Posted 24 Feb 2006
Not all sectors of online business are seeing substantial uptake in adoption and satisfaction, but the channel continues to gain traction for its accessibility and ease of use.
Daily News,
Posted 22 Feb 2006
Professional services firms' adoption of CRM has been low; analytics functionality and the hosted model may help raise it.
Insight,
Posted 01 Feb 2006
A report by IDC indicates that certain industries are warming up to different server vendors for different reasons.
Daily News,
Posted 19 Jan 2006
Area companies are outsourcing some of their own work to neighbors as more U.S. organizations outsource to the region.
Daily News,
Posted 09 Jan 2006
Europe is setting an example of best outsourcing practices that American business might want to follow.
Insight,
Posted 01 Jan 2006
A credit union uses service as a competitive advantage over price.
REAL ROI,
Posted 01 Jan 2006
Banks need to do a better job of making consumers aware of online payment options and benefits.
Daily News,
Posted 01 Dec 2005
More companies are expected to eliminate monthly fees to attract more online bill payers as gen Xers and Yers drive the growth of Internet banking.
Daily News,
Posted 23 Nov 2005
Consolidation continues as SAP strengthens its position in retail, finance, and consumer goods with the purchase of the demand management software developer.
Daily News,
Posted 22 Nov 2005
Where are financial services providers in the CRM maturation process?
Insight,
Posted 01 Nov 2005
A financial services firm reinvests in support.
Secret of My Success,
Posted 01 Nov 2005
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Companies: Financial Services/Banking
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