| Articles: Financial Services/Banking |
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The bank made 56 harassing robocalls to a Michigan consumer with whom it had no dealings.
Daily News,
Posted 01 Jun 2012
The company will help financial institutions take action on customer complaints.
Daily News,
Posted 09 May 2012
Financial institutions can leverage NICE's expertise and solutions to ensure compliance with key components of the act relating to transactions and interactions for trading floors, contact centers, back offices, and branches.
Daily News,
Posted 19 Apr 2012
Research finds consumers want future interactions with financial services companies to feel local and personal.
Daily News,
Posted 17 Apr 2012
The need for better communication is leading marketers to up their game.
Insight,
Posted 01 Apr 2012
The platform lets merchants insert ads into payment cards.
Daily News,
Posted 29 Feb 2012
The joint solution focuses on customer retention, competitive positioning, and profitability for banks and credit unions.
Daily News,
Posted 07 Feb 2012
A hosted integrated desktop will be made available to mutual fund dealers, broker dealers, and life insurance distributors across North America.
Daily News,
Posted 04 Jan 2012
TV advertisements showcase the Bank's commitment to exceptional customer service
Daily News,
Posted 12 Dec 2011
Huntington Bank returned to profitability quickly by re-engineering its customer service processes.
REAL ROI,
Posted 01 Dec 2011
G1 solutions move CRM to the cloud to improve the customer experience through social collaboration.
Daily News,
Posted 30 Nov 2011
Westpac Group installs Holly Connects platform to address customer service woes.
REAL ROI,
Posted 02 Nov 2011
Offering enables organizations to seamlessly monitor, analyze, and act on social media interactions.
Daily News,
Posted 01 Nov 2011
The offering continues to drive workforce management further into the enterprise with enhanced branch, contact center and back-office operations features.
Daily News,
Posted 28 Oct 2011
Magazine Features,
Posted 01 Oct 2011
The $24.6 million deal extends Verint's reach into the local branch banking industry.
Daily News,
Posted 27 Sep 2011
New features and functionality increase productivity and cost-effectiveness in collections.
Daily News,
Posted 13 Sep 2011
Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report
Insight,
Posted 01 Sep 2011
Magazine Features,
Posted 09 Aug 2011
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Companies: Financial Services/Banking
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