Articles: Financial Services/Banking
DCXT includes Creative Virtual's V-Person virtual assistant technology.
fin1 will allow consumers to engage with brokerages, wealth managers, and financial advisors.
New features allow users to manage customer contacts, marketing campaigns, and associated reports.
New capabilities added for customer-facing processes in marketing, sales, lending, and customer service.
Accenture's analytics applications for the financial services industry can be customized for specific industry segments and workflows.
Accenture Customer Insights Solution combines Pegasystems' multichannel and product underwriting capabilities with Accenture Duck Creek core policy solution in a single technology platform.
Poor customer service accounts for most company defections.
The 'online GPS' can eliminate site confusion and facilitate interactions.
Junxure Cloud 2.0 brings powerful API capabilities and key user experience enhancements.
The partnership leads to a click-to-call banking app for kiosks and ATMs.
Early adopters of the industry-specific apps include Citibank, Air Canada, and Sprint.
Companies that value customers need to let them know.
Going digital doesn't have to mean losing the personal touch.
Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion.
Timing and relevancy are key to sales conversions.
CSI integrates advanced business intelligence functionality into NuPoint Core platform with CSI IQ.
Developed by IBM's Ecosystem Partners, the apps "represent a new era of computing."
Avoka Transact 4.1 enhances digital sales and service experiences for financial services and government.
Bring together the voice of the customer and the voice of the employee to gain a more complete view of customer experiences.
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Companies: Financial Services/Banking
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