| Articles: Financial Services/Banking |
|
Predictive Analytics World '09: With a goal of operational excellence, you can target the right customers and save money along the way.
Daily News,
Posted 18 Feb 2009
Latest report from Forrester Research affirms high correlation between experience and loyalty across all industries.
Daily News,
Posted 18 Feb 2009
A new study finds WFO had a very good 2008, despite the economic downturn.
Daily News,
Posted 16 Feb 2009
Shocking new research finds many companies still don't fully understand their own customer service organizations.
Daily News,
Posted 13 Feb 2009
New unified communication offerings are geared to help companies cut costs while improving customer service.
Daily News,
Posted 12 Feb 2009
The recession drives at least one vendor, VPI, to introduce a pricing plan with a topical title: the Call Recording Technology Bailout Package.
Daily News,
Posted 05 Feb 2009
In a difficult economy, don't sit idly by. Do something -- but be sure it has a payoff.
Front Office,
Posted 01 Feb 2009
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
Daily News,
Posted 29 Jan 2009
What do customers think of customer service?
Viewpoints,
Posted 28 Jan 2009
Take charge of enterprise information to reduce risk, maintain compliance, and save a bundle.
Viewpoints,
Posted 28 Jan 2009
Net Promoter Conference '09: The financial services leader relies on a simple measure of customer loyalty that often goes unacknowledged.
Daily News,
Posted 27 Jan 2009
A slew of enhancements mark the 16th update to Oracle's software-as-a-service CRM option, and comparisons to Salesforce.com abound.
Daily News,
Posted 27 Jan 2009
The provider of on-demand financial applications launches its Winter 2009 product.
Daily News,
Posted 23 Jan 2009
Analysts say consolidation in the sales performance management market was expected -- but this particular deal comes as a surprise.
Daily News,
Posted 23 Jan 2009
Research by SiriusDecisions also shows that faulty marketing intelligence has a comparably huge negative effect.
Daily News,
Posted 22 Jan 2009
In a down economy, companies anticipate a negative impact on incentive programs for 2009, but a well-planned, well-implemented program may be just what they need to survive.
Daily News,
Posted 22 Jan 2009
In yet another move to expand its workforce optimization offerings, Aspect Software acquires AIM Technologies.
Daily News,
Posted 21 Jan 2009
Penetration for Internet Protocol telephony went from 14 percent in 2007 to 20 percent—but 43 percent of respondents plan to take the plunge in the next two years.
Daily News,
Posted 21 Jan 2009
Dynamic documents extend the lifespan of your work.
Viewpoints,
Posted 19 Jan 2009
|
 |
| Pages: << Prev 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27
Next >> |
|
|
|
Companies: Financial Services/Banking
|
|