Incorporate the surprising psychology behind customer choice and loyalty.
Insight,
Posted 01 Nov 2013
Learning from Amazon.com's success, businesses leverage e-commerce to bypass retailers.
Insight,
Posted 01 Oct 2013
Survey program from Mindshare resonates with convenience store customers.
REAL ROI,
Posted 01 Feb 2013
At global news event, SAP debuts its high-speed Business Suite.
Daily News,
Posted 10 Jan 2013
Competing in the high-tech market means being able to give customers everything they need.
Viewpoints,
Posted 17 Aug 2012
NetBase helps the water filter company gain insight into its customers' needs.
REAL ROI,
Posted 01 Jul 2012
Seamless multichannel insight and customer connection enable retailers to deliver a complete shopping experience.
Daily News,
Posted 16 Jan 2012
Coca-Cola's marketing head shares tips at Ad:Tech New York
Daily News,
Posted 11 Nov 2011
Get customers onto the winning team—yours
Pint of View,
Posted 02 Nov 2011
Food trucks live and die by social CRM
Pint of View,
Posted 01 Sep 2011
Magazine Features,
Posted 09 Aug 2011
Fierce battle centers on retail players and favors those who adapt best to new market dynamics
Magazine Features,
Posted 24 Jun 2011
The snack food manufacturer collects 1.5 million new "likes," it will thank fans for the accomplishment with give-away.
Daily News,
Posted 28 Apr 2011
InsideView's sales intelligence solution will be preloaded in SugarCRM software.
Daily News,
Posted 05 Apr 2011
Unilever's unsightly knowledge base was costing the company money, customer satisfaction, and time—until it turned to Astute Solutions
REAL ROI,
Posted 01 Feb 2011
A food processing equipment company finds that success tastes best when sales and service are served on the same plate
REAL ROI,
Posted 01 Feb 2011
On-Cor increases brand awareness by sponsoring a multichannel campaign on GSN
REAL ROI,
Posted 01 Feb 2011
Mobile service is finally catching on with consumers of all ages—but not everyone is embracing the same methods
Magazine Features,
Posted 03 Jan 2011
Front Office,
Posted 23 Dec 2010
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