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Articles: Enterprise CRM
They say that timing makes champions. These eight winners in as many categories (plus up-and-comers in our One to Watch boxes) prove the adage as they join more than a score of industry leaders in a year of opportunity-making industry changes.
Research indicates that one quarter of all new business software will be delivered as SaaS by 2011; loyalty to the on-demand model is reaching enterprises as well as SMBs.
The company focuses on extending sales compensation management to partners to give incentive to salespeople to provide order management data.
SAP meets its formal product road map with the release of SAP Service on-demand and an upgraded version of SAP Sales on-demand.
More decisions are being made based on enterprisewide data; lower level execs are taking on more data-driven decision-making.
New research spells out the costs associated with on-demand implementations versus on-premise for various business sizes.
The company see the benefits of its Affinium EMM solution as a "marketing system of record," in bridging the gap between different applications.
Both RIM and Palm introduce new smartphones that offer significant improvements over previous models for connectivity to enterprise applications.
Following its purchase of AimNet Solutions, the outsourcer will continue to look for other acquisitions in the U.S., Europe, and India.
It plays a key role in reducing costs and improving productivity for today's CRM initiatives.
Oracle's announcement of its intent to acquire Siebel raised doubts about how long Siebel's OnDemand alliance with IBM would last.
The decision to implement one or the other CRM-solution model is a complicated one--here, a rundown of significant financial aspects to consider.
When consumers' days are filled with all work and no play, it makes communicating with them even more difficult than usual.
Has the software giant's on-demand application incubated for too long?
The market continues its moderate growth as enterprises developed new strategies and tactics to integrate SCM with other enterprise applications.
The Yankee Group finds APM to be one of the most attractive market opportunities driving global network strategy.
The acquisition of metadata repository Flashline and an expanded partnership with Tata Consultancy Services puts BEA back on the A list.
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