6 steps smart companies are taking today to compete.
Reality Check,
Posted 01 Jun 2006
Why business size is more important than you think.
Viewpoints,
Posted 01 Jun 2006
Business Problem: Customer data is scattered throughout legacy systems, preventing a company from fully leveraging it.
Re:Tooling,
Posted 01 Jun 2006
SAPPHIRE '06: The company highlights its hybrid on-demand/on-premise CRM offering, while persistently promoting its enterprise services architecture strategy.
Daily News,
Posted 19 May 2006
SAPPHIRE '06: Amid "the industrialization of software," the German juggernaut continues its service-based strategy.
Daily News,
Posted 17 May 2006
IBM launches its new business intelligence search application, which one industry analyst says represents the market in general.
Daily News,
Posted 17 May 2006
Infor buys the enterprise software provider to create the market's third-largest software maker, competing directly with Oracle and SAP.
Daily News,
Posted 16 May 2006
Magic Quadrant '06: This year's European CRM service provider quadrant reveals Accenture and IBM BCS as the strongest implementation partners.
Daily News,
Posted 11 May 2006
The BI giant, with an eye to extending its on-demand presence, has made available five offerings through that delivery model.
Daily News,
Posted 10 May 2006
IT spending throughout Asia, Europe, and North America will continue to rise throughout 2006, with strong focus on security and business intelligence.
Daily News,
Posted 04 May 2006
On-demand or on-premise CRM?
Viewpoints,
Posted 01 May 2006
The most successful customers will leverage the industry's foundation.
Viewpoints,
Posted 01 May 2006
Tech obstacles to CRM success can be considerable, but others include process and people concerns--read here about two companies' experiences.
Magazine Features,
Posted 01 May 2006
Insight,
Posted 01 May 2006
It takes a special breed of thinker--quick, tenacious--to be a successful salesperson, and the job has been getting harder. As products and services become more complex, salespeople need to think faster than ever, respond more quickly, remember more details, and comply with more guidelines than ever before.
Magazine Features,
Posted 01 May 2006
Leverage what works and keep it simple.
Viewpoints,
Posted 01 May 2006
More than 70 percent of firms show positive results from using CRM systems.
Reality Check,
Posted 01 May 2006
Insight,
Posted 01 May 2006
Insight,
Posted 01 May 2006
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