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Articles: Enterprise CRM
New research reveals that enterprise and CRM software isn't just for the big boys anymore.
Either a bad technical implementation or a lack of governance will increase the risk of failure in SOA projects, according to a new report.
A study finds businesses are turning to master data management solutions to improve their business intelligence results; data governance best practices are still key.
The marketing technology vendor releases the latest version of its EMM solution, targeting the gaps across customer touch points.
The business apps juggernaut has announced new and enhanced mobile applications intended to help companies extend SAP business processes to information workers through mobile devices.
Two reports detail the growth of the database and worldwide software storage markets, driven by strong growth in the SMB segment and enterprises looking to host heterogeneous IT environments.
The vendor's new Process Pod for partner ICCM's eService Desk lets users integrate BPM into all aspects of their business, not just the contact center.
The feedback management vendor releases an on-demand version of its mobile surveying solution, as it continues to penetrate the enterprise segment.
In a bizarre twist, a research firm is recommending CIOs in India look to Hong Kong and Singapore to avoid fighting for IT talent within their own country.
Vettro 360 software makes Siebel CRM On Demand available on mobile devices at speeds Oracle can't match, says an industry analyst.
A new study IDs the top performers in supply chain management and explains the importance of allowing the consumer to drive manufacturing and distribution strategies.
He'll saaaahck your braaaahnd.
One analyst says that Agassi was "a charismatic and highly visible driving force for change."
Whether off the shelf, on demand, or built in house with open source software, companies will need to customize their SFA systems
Energize the company in the third wave.
Is CRM responsible?
Gartner advises enterprises to take advantage of emerging markets in Asia and other parts of the world to remain competitive against the local alternatives.
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