Adds Nitro Studio for easily configurable game mechanics.
CRM Featured News,
Posted 07 Mar 2013
Allows businesses to publish, track, and personalize applications.
CRM Featured News,
Posted 05 Mar 2013
Facts and fictions about the IT/marketing relationship.
The Tipping Point,
Posted 01 Mar 2013
A collision of silos calls for strong customer experience management
Customer Experience,
Posted 01 Mar 2013
An age of online meetings calls for new sales skills.
Viewpoints,
Posted 27 Feb 2013
Four reasons these apps fail and what you can learn from them.
Viewpoints,
Posted 22 Feb 2013
Providing access from anywhere is essential in today's business environment.
Viewpoints,
Posted 22 Feb 2013
By 2017, 25 percent of enterprises will host their own store.
CRM Featured News,
Posted 14 Feb 2013
Adds enterprise social networking and collaboration tool to app directory.
CRM Featured News,
Posted 05 Feb 2013
Latest major portfolio release delivers real-time integration across network control, business and operational support systems to give customers a new level of control over their experiences.
CRM Featured News,
Posted 05 Feb 2013
The deal adds session border control technology to Oracle's communications offering to speed the deployment of all-IP networks.
CRM Featured News,
Posted 04 Feb 2013
The integrated solution promises NetSuite customers enhanced service through knowledge management and Web self-service.
CRM Featured News,
Posted 04 Feb 2013
Progressive contact centers can incorporate adaptability, cross-sell and upsell capabilities, social media integration, gamification, and multiple channels.
Magazine Features,
Posted 01 Feb 2013
The majority of near-term gamified processes are expected to fail.
Insight,
Posted 01 Feb 2013
Offering great customer service means knowing how to respond.
Reality Check,
Posted 01 Feb 2013
"You cocreate your brand with your customers and the sooner you realize that, the stronger your brand will be."
Front Office,
Posted 01 Feb 2013
Cloud, mobile, social, big data, and analytics are among the disruptive technologies cited.
CRM Featured News,
Posted 18 Jan 2013
At global news event, SAP debuts its high-speed Business Suite.
CRM Featured News,
Posted 10 Jan 2013
Digital agency to assist customers in moving beyond legacy CRM systems.
CRM Featured News,
Posted 02 Jan 2013
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