Many colleges and universities are only using CRM for marketing, ignoring vital service and sales components.
Magazine Features,
Posted 01 Sep 2013
New tools improve connectivity between ERP and CRM operations.
CRM Featured Articles,
Posted 28 Aug 2013
Mobile app, Live Edit, and File Drag-and-Drop are among the product enhancements.
CRM Featured Articles,
Posted 22 Aug 2013
CRM Evolution panelists uncover the need to use CRM for more than just selling tickets.
CRM Featured Articles,
Posted 21 Aug 2013
Performance Edition will combine Sales Cloud, Service Cloud and Salesforce Platform with Data.com, Work.com, Identity, Live Agent, Knowledge and additional sandbox functionality in a single solution.
CRM Featured Articles,
Posted 12 Aug 2013
Magazine Features,
Posted 01 Aug 2013
Is there a place for you in this growing field?
Voice of the Customer,
Posted 01 Aug 2013
The app makes it easier to create and track digital marketing materials.
CRM Featured Articles,
Posted 25 Jul 2013
Why the shared service model may be on its way out.
Viewpoints,
Posted 05 Jul 2013
The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support.
CRM Featured Articles,
Posted 02 Jul 2013
Are CRM vendors sending mixed messages, or complementary ones?
Pint of View,
Posted 01 Jul 2013
Disruptions in the traditional sales model create urgency for vendors and opportunities for end users.
Insight,
Posted 01 Jul 2013
The company expands its reach with enterprise-grade features added to its core CRM product.
CRM Featured Articles,
Posted 27 Jun 2013
Both companies agree to integrate Salesforce.com and Oracle clouds.
CRM Featured Articles,
Posted 26 Jun 2013
Interest in enterprise collaboration fuels product development, integrations.
CRM Featured Articles,
Posted 20 Jun 2013
Mobile, social solutions at scale are redefining business processes.
CRM Featured Articles,
Posted 18 Jun 2013
The Genesys Customer Engagement Platform is now available on-demand from the cloud.
CRM Featured Articles,
Posted 12 Jun 2013
The latest release includes an improved user interface, and support for the new Microsoft environment.
CRM Featured Articles,
Posted 12 Jun 2013
SAP co-CEO says move "asserts our will in the CRM marketplace."
CRM Featured Articles,
Posted 05 Jun 2013
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