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Articles: Enterprise CRM
Vettro 360 software makes Siebel CRM On Demand available on mobile devices at speeds Oracle can't match, says an industry analyst.
A new study IDs the top performers in supply chain management and explains the importance of allowing the consumer to drive manufacturing and distribution strategies.
He'll saaaahck your braaaahnd.
One analyst says that Agassi was "a charismatic and highly visible driving force for change."
Whether off the shelf, on demand, or built in house with open source software, companies will need to customize their SFA systems
Energize the company in the third wave.
Is CRM responsible?
Gartner advises enterprises to take advantage of emerging markets in Asia and other parts of the world to remain competitive against the local alternatives.
The market is expected to grow as enterprises seek to consolidate the vast amounts of unstructured data in word processing, spreadsheets, and other formats, according to a report.
The company, in keeping with its "No Software" motto, announces its plan to offer service-oriented architecture on demand.
Consona releases new versions of its acquired CRM and knowledge management properties, and adds some marketing automation from Norway.
Different licensing models have left customers confused and vendors squabbling over the definition of open source.
Magic Quadrant '07: This year's North American CRM service provider quadrant reveals Accenture and IBM GBS as the strongest implementation partners.
SAPPHIRE '07 International: The company acquires Finland's Wicom Communications; expect to see more large CRM firms buying contact center companies down the pike, according to one analyst.
Jive Software enters the Web 2.0 world with Clearspace X, a solution that helps companies develop public communities for consumers, tightening the relationship between company and customer.
The company releases a new BI and performance management solution tailored for the SMB segment and based on technology acquired from the Celequest purchase.
SAP will buy OutlookSoft, putting more analytics tools into the hands of CFOs; the acquisition continues a consolidation war with Oracle.
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