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Articles: Enterprise CRM
Companies, customers, and industry visionaries were honored this week at destinationCRM2007 for successes in the CRM marketplace over the last year.
Focusing on technology, experts at destinationCRM2007 are all about the mobility effect.
Malcolm Gladwell, the renowned author of The Tipping Point and Blink speaks at destinationCRM2007 about how CRM can break the barrier and make its way to success.
A session on the emerging technology kicks off the destinationCRM2007 conference in New York, and focuses on how businesses are maximizing profitability analytics.
Sales effectiveness training gets a four-course meal of process, methodology, technology, and performance metrics from the company's new subscription service.
The offshore market has reached "a unique point" as service providers continue to perfect the global delivery model and offer more domain expertise.
A new Gartner report says Web 2.0 technologies will force businesses to reconsider their approaches to security.
How to make your employees embrace CRM.
The Japanese-based vendor's purchase of Sphere Communications is a move to bolster its unified communications portfolio, according to one industry pundit.
IDC predicts rapid growth for the BPM software market, which is expected to reach $5.5 billion by 2011.
With a new compensation application, Workstream attempts to introduce enterprise-level functionality to the midmarket.
A recent forecast predicts software-as-a-service will be the dominant source of the market's revenue growth.
The business process management vendor acquires Proforma, expanding its capabilities with enterprise architecture modeling.
Ignoring customer needs is extremely shortsighted and expensive.
The BI vendor releases a new product- and region-focused data cleansing solution as it continues to expand its Enterprise Information Management line beyond customer data.
Sometimes you can judge a book by its cover -- or a company by its name.
Catering to this new breed of always-on customer will require a new approach to CRM.
Automation is beginning to prove its value--not only in cutting costs, but in driving revenue as well.
The vendor's newest version adds an updated interface, business rules creation, and multiplatform compatibility, complete with better formatting for mobile devices.
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