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Articles: Enterprise CRM
The German giant's "A1S" product -- officially known as SAP Business ByDesign -- targets companies with between 100 and 500 employees.
Dreamforce '07: AppExchange says hello to its younger, bigger sister: Force.com, touted as "platform-as-a-service"; the family also welcomes a cousin: Visualforce, hailed as "user-interface-as-a-service."
At the Gartner CRM Summit, a distinguished industry analyst outlines (yet again) how companies have learned about -- but continue to struggle with -- the requirements of CRM.
Yet another market-share report tags the two vendors as the market's only leaders--but this one gives Oracle the edge in product quality. Overall, the CRM arena remains competitive.
Software conglomerate tells analysts to expect no further acquisitions--for now.
A flexible MDM platform delivers rapid return-on-investment.
Transforming your business to a customer-centric organization starts with a CRM-focused services-oriented architecture.
Gartner predicts CRM software revenue will grow 14 percent this year to exceed $7.4 billion, as SaaS, sales, and foreign markets continue to drive the market.
The search engine stalwart aims to improve its behavioral-targeting capabilities -- and catch up to its peers.
Two months after the amended lawsuit, the leaders in enterprise software applications continue to battle it out.
The right information at the right time, with Eloqua and Salesforce.com.
CRM magazine's Influential Leaders are the executives and industry pundits with the strategy, product line, or visionary thinking needed to drive the market.
The leaders, the winners, and the honorees--the best of the CRM industry over the last 12 months.
The enterprise suite CRM market is at a critical point in its evolution.
Software-as-a-service, focus on customer retention and acquisition, and verticalization are factors enabling the market's healthy growth.
Salesforce.com and others prove that small oceans can still make big, big waves.
All the happenings from Microsoft Corp.'s Worldwide Partner Conference in July.
A growing segment of on-demand providers is boasting of offline functionality. Is this an admission of failure, or a stopgap on the way to perpetual access?
The company continues to build out its data integration offerings, but lags behind the competition in broader data quality initiatives, according to one analyst.
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